Overview
The Registration & Onboarding workflow in the HR360 HUB Portal guides a new organization from choosing a subscription plan through to its first login. It walks the organization’s first user through creating the organization record, verifying their email, setting up the Super Admin account, and activating a 7-day free trial.
The workflow contains the following stages, which are completed in order:
- Pricing Page: Used to compare the Basic, Standard, and Premium plans, review add-on bundles, and start a free trial.
- Organization Information: Captures the organization’s name, Super Admin email, website, and phone number.
- OTP Verification: Confirms ownership of the Super Admin email address using a 6-digit security code.
- Super Admin Account: Sets up the Super Admin’s name and password.
- Organization Detail Information: Captures the business field, employee count, address, and country.
- Billing & Subscription: Activates the 7-day free trial by adding card details, or skips payment to explore the portal first.
- Login: The sign-in page used to access the portal once registration is complete.
This guide covers:
- How to compare plans and start a free trial from the Pricing page.
- How to enter organization details and verify the Super Admin email using an OTP.
- How to create the Super Admin account and complete the organization profile.
- How to set up the subscription, add card details through the secure checkout, or skip payment.
- How to sign in to the HR360 HUB Portal.
📜 Note: Each step of the onboarding workflow must be completed before the next one opens. Required fields are marked with a red asterisk (*) and display a “This field is required” message if left empty.
Prerequisites
Before starting the registration process, ensure the following are in place:
- A valid email address that can receive the 6-digit verification code. This address becomes the Super Admin email.
- The organization’s name, phone number, business address, and approximate number of employees.
- A debit or credit card, or a PayPal account, if you plan to add payment details when activating the free trial.
Section 1: Pricing Page & Plan Selection
The Pricing page is the starting point for new organizations. It presents the available subscription plans, the option to build a custom plan, and optional add-on bundles. To begin, open the HR360HUB website and click on Pricing in the top navigation bar.
1.1. Page Header and Free Trial Banner
The top of the page contains the navigation bar with the Home, Solutions, Resources, Pricing, and HUB AI menus, along with the Login and Sign Up buttons. Below the page heading, the See Plan Details button scrolls to the plan comparison.
A banner promoting the 7 Day FREE Trial is displayed beneath the header. Click Start Trial to begin registration with full access to HR360 HUB for 7 days.
1.2. Featured Plans
The Featured Plans section displays three subscription plans side by side. Use the Monthly/ Yearly toggle in the top-right corner of the section to switch the billing period. The Standard plan carries a POPULAR tag.
Plan | Price | Included Features |
Basic | USD 10 / user / month | Announcements, Policy Documents, Employee, Core HR, System Settings, Billing & Subscription, AI Agent. |
Standard | USD 20 / user / month | Announcements, Policy Documents, Employee, Core HR, Disciplinary Cases, Leave, System Settings, Clients, Billing & Subscription. |
Premium | USD 130 / user / month | Announcements, Policy Documents, Employee, Core HR, Payroll Lite, Assets, Disciplinary Cases, Leave, Resignation, System Settings, Organization Chart, and more. The feature list scrolls to show all items. |
📜 Note: The prices shown are exclusive of GST and VAT, which are applied as per local laws.
Click Try Now on a plan card to select that plan and begin registration.
1.3. Build Your Own Plan
Organizations that only need certain modules can click Create My Plan in the Build Your Own Plan panel to put together a plan that suits their team and avoid paying for modules they do not use.
1.4. Add On Bundles
The Add On Bundles section offers optional extras that extend the capacity of the platform:
Bundle | Price | Description |
AI Credits | USD 10 per 500 credits | Lets Hub AI analyze workforce data, surface insights, and answer questions across the organization. Use the − and + buttons to adjust the number of credits, then click Buy Now. |
Data Retentions | USD 200 per extra year | Extends storage beyond the defaults so that compliance records, audit trails, and workforce history are retained for longer. Click Try Now to add it. |
Section 2: Organization Information
After a plan is selected, the Organization Information page opens. This is the first registration step and captures the core details of the organization and the person who will act as its Super Admin.
Field | Required | Description |
Organization Name | Yes | Enter the legal or trading name of the organization. |
Super Admin Email | Yes | Enter the email address of the Super Admin. A verification code is sent to this address in the next step. Hover over the information icon next to the label for more details. |
Website Link | No | Enter the organization’s website address, e.g. example.com. |
Organization Phone Number | Yes | Select the country from the flag dropdown to set the dialing code (default +1), then enter the phone number. |
Select the I agree to the Terms and Conditions and Privacy Policy checkbox, then click Save. The Save button appears faded until the required fields are filled in and the checkbox is selected.
💡 Tip: Use an email address you can access right away as the OTP in the next step is sent to the Super Admin Email entered here.
Section 3: OTP Verification
Once the organization details are saved, the portal sends a verification code to the Super Admin email address and opens the OTP Verification page. The email address the code was sent to is displayed on the page.
- Open the email sent to the Super Admin address and copy the 6-digit security code.
- Type the code into the six boxes under Type your 6digit security code.
- Click Verify OTP to confirm the email address and continue.
If the email does not arrive, click Resend next to “Didn’t get the code?” to request a new code.
💡 Tip: If the code does not appear in your inbox, check the spam or junk folder before requesting a new one.
Section 4: Super Admin Account
After the email is verified, the Super Admin Account page opens. Here the Super Admin’s name and password are set up. The Super Admin has full control of the organization’saccount in the portal.
Field | Required | Description |
First Name | Yes | Enter the Super Admin’s first name. |
Middle Name | No | Enter the Super Admin’s middle name, if applicable. |
Last Name | Yes | Enter the Super Admin’s last name. |
Password | Yes | Enter a password that meets all of the password rules below. Click the eye icon to show or hide the characters. |
Confirm Password | Yes | Re-enter the password exactly as typed above. |
4.1. Password Requirements
As the password is typed, a checklist beneath the field confirms each rule with a green tick once it is met. The password must:
- Be at least 8 characters long.
- Contain an uppercase letter.
- Contain a lowercase letter.
- Contain a number.
- Contain a special character.
If a required field is left empty, it is outlined in red and displays a “This field is required” message, as shown for Last Name in the figure above. Click Save once all fields are valid.
Section 5: Organization Detail Information
The Organization Detail Information page captures additional business details about the organization.
Field | Required | Description |
Business Field | Yes | Select the industry or line of business the organisation operates in from the dropdown. |
Number of Employees | Yes | Enter the total number of employees in the organisation. |
Business Address | Yes | Enter the organization’s street address. |
Country | Yes | Select the country where the organisation is based. Click the refresh icon inside the field to reload the country list. |
State/Province | No | Select the state or province. This dropdown is greyed out until a country is selected, and is then populated based on that country. |
Click Save to store the details and continue to Billing & Subscription.
Section 6: Billing & Subscription
The Billing & Subscription page is the final registration step. It activates the 7-day free trial for the plan selected on the Pricing page. No charge is made at the start of the trial, and the subscription can be cancelled at any time.
6.1. Subscription Summary
The Set Up Your Subscription panel summarizes the selected plan and what will be billed once the trial ends:
Item | Description |
Selected Plan | The plan chosen on the Pricing page, e.g. Standard, with a 7-Day Free Trial badge. |
Per-user pricing | The monthly price per user for the selected plan, e.g. $20.00 / user / month. |
Active Seats | The number of user seats included in the subscription, e.g. 20 seats. |
Total after trial | The monthly amount charged once the trial ends, e.g. $400 / month (20 seats × $20.00). |
Billing Schedule Breakdown | The trial period and the first renewal date, e.g. Trial: Nov 06, 2026 – Nov 13, 2026; First Renewal: Dec 13, 2026. |
Two options are available at the bottom of the page:
- Add Card Details & Start Trial: Opens the secure checkout where payment details are provided to start the trial.
- Skip Payment & Explore First: Skips the payment step and redirects you directly to the Login page.
📜 Note: Billing processing is handled by Paddle, and the checkout is secured. No charge is made when the trial starts.
6.2. Adding Card Details and Starting the Trial
Click Add Card Details & Start Trial to open the Paddle checkout. The checkout has two steps "Your details" and "Payment" with an Order summary shown on the left side of both.
Step 1: Your Details
Field | Required | Description |
Order summary | — | Displays the 7 day free trial, the plan and monthly price (e.g. Standard, $400.00/month inc. VAT), the number of seats, the date billing starts (e.g. 13 Nov 2026), and the amount Due today ($0.00). |
Email address | Yes | Pre-filled with the Super Admin email. Used to help combat fraud and keep the payment secure. |
Country | Yes | Select the country for billing, e.g. Pakistan. |
Marketing opt-in | No | Select the checkbox to receive product updates and offers from HR360HUB by email. You can opt out at any time. |
Click Continue to move to the Payment step.
Step 2: Payment
Choose one of the following payment methods:
- PayPal: Click the PayPal button to pay with a PayPal account.
- Card: Select Or enter card details and fill in the card fields described below.
Field | Required | Description |
Card number | Yes | Enter the card number. Supported card types (Visa, Mastercard, American Express, and Discover) are shown at the right of the field. |
Name on card | Yes | Enter the cardholder’s name as printed on the card. |
Expiration date | Yes | Enter the card expiry date in MM / YY format. |
Security code | Yes | Enter the CVV code from the card. |
Add VAT number | No | Click this link in the order summary to enter a VAT number for the organization. |
Click Start your free trial to confirm. The order summary continues to show $0.00 due today, and billing begins on the date shown (e.g. from 13 Nov 2026). The subscription can be cancelled any time before then.
Step 3: Confirmation
Once the payment details are accepted, a confirmation message is displayed stating that the transaction has been completed successfully. Details of the order are also sent to the Super Admin email address.
6.3. Skipping Payment
To explore the portal before providing payment details, click Skip Payment & Explore First on the Billing & Subscription page. The checkout is not shown, and you are redirected directly to the Login page.
⚠️ Warning: If payment is skipped, no card details are on file for the subscription. Review the Billing & Subscription settings inside the portal to add payment details before the trial ends, so that access is not interrupted.
Section 7: Logging In
The Login page is where registered users sign in to the HR360HUB Portal. You arrive here after skipping payment, and can return to it at any time to access your account.
Element | Description |
Enter the email address registered with the account. Required. | |
Password | Enter the account password. Required. Click the eye icon to show or hide the characters. |
Forgot Password? | Click this link to reset the password if it has been forgotten. |
Login | Click to sign in with the email and password entered. |
Google Workspace | Sign in using a Google Workspace account instead of a password. |
Microsoft 365 | Sign in using a Microsoft 365 account instead of a password. |
Create an account | Click this link, next to “New on our platform?”, to start a new registration. |
Summary
The following table provides a complete step-by-step summary of all key workflows in the Registration & Onboarding process:
# | Action / Step | Result |
1 | Review Plans: Open the HR360HUB website → Pricing → Compare Basic, Standard, and Premium → Use the Monthly / Yearly toggle if required. | Plan prices, included features, the Build Your Own Plan option, and Add On Bundles are displayed. |
2 | Start Registration: Click Start Trial or Try Now on the chosen plan. | The Organization Information page opens. |
3 | Enter Organization Information: Enter Organization Name, Super Admin Email, Website Link (optional), and Phone Number → Select the Terms and Conditions and Privacy Policy checkbox → Click Save. | Organization details are saved and a 6-digit verification code is sent to the Super Admin email. |
4 | Verify Email: Enter the 6-digit security code → Click Verify OTP. Click Resend if the code does not arrive. | The Super Admin email is verified and the Super Admin Account page opens. |
5 | Create Super Admin Account: Enter First Name, Middle Name (optional), Last Name, Password, and Confirm Password → Confirm all password rules show a green tick → Click Save. | The Super Admin account is created and the Organization Detail Information page opens. |
6 | Complete Organization Details: Select Business Field → Enter Number of Employees and Business Address → Select Country and State/Province → Click Save. | The organisation profile is saved and the Billing & Subscription page opens. |
7 | Review Subscription: Check the Selected Plan, Per-user pricing, Active Seats, Total after trial, and Billing Schedule Breakdown. | The 7-day free trial dates, the first renewal date, and the monthly total after the trial are confirmed. |
8 | Start the Trial with Payment: Click Add Card Details & Start Trial → Enter Email and Country → Click Continue → Choose PayPal or enter card details → Click Start your free trial. | The order summary shows $0.00 due today, a success message confirms the transaction, and order details are emailed to the Super Admin. |
9 | Skip Payment: Click Skip Payment & Explore First. | The checkout is bypassed and you are redirected directly to the Login page. |
10 | Log In: Enter Email and Password → Click Login, or sign in with Google Workspace or Microsoft 365. | The user is signed in to the HR360HUB Portal. |